In a handsome demonstration of solidarity with its Exchange Online cousin, Microsoft's Azure Multi-Factor Authentication (MFA) service has fallen over and struggles to come back. Again.
If Microsoft has not developed an AI fine that can fill its social media with excuses yet, then it's probably just a matter of time before it does.
A Microsoft engineer, his fingers hesitantly tired of writing up last week's failure, went to Azure's status page to admit it, yes, from 14:25 UTC today, MFA had problems. But that's ok – it's just a "subset" of customers. The Windows giant continued to warn that those who had MFA required by policy may experience intermittent problems signing in to Azure resources.
These resources include Azure Active Directory. Can you hear the lakes swear?
MFA is undoubtedly a good thing, as it forces users to adopt two or more ways to verify beyond just one password. A phone, dongle or biometrics can also come into play. Suppose the MFA service is actually running, of course.
The global problem is hot on the heels of the publication of a basic case analysis in the event last week, which saw a trio of errors that led users unable to access their dear Office 365 services.
is it down again? Same problem as the other day. not acceptable
– Olie Denyer (@ odee30) November 27, 2018
At that time, Microsoft said that it would strive to prevent recurring issues by looking at how it handled testing and updating and reviewing ways to contain errors before kicking off.
Hopefully, the review did not take long, because there is a failure at the moment, which certainly requires little containment.
Meanwhile, some unexpected customers have proposed applying the solution that worked last time. You know: turn it off and turn it on again.
MFA down again. Have you tried to restart? xD pic.twitter.com/dKgYTwqDjr
– Mariano de Pedro (@Crower) November 27, 2018
We contacted Microsoft to find out what had happened to the service and the lessons we learned from last week, but we have not received an answer yet. ®