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Home / china / The three major operators were interviewed by the Jiangsu Market Regulatory Authority due to "harassment" – Communication operators – cnBeta.COM

The three major operators were interviewed by the Jiangsu Market Regulatory Authority due to "harassment" – Communication operators – cnBeta.COM



The reporter was informed by the Jiangsu Provincial Market Supervision Administration on the 12th that the masses had a strong problem with harassment.The agency recently contacted the Jiangsu Consumer Protection Committee to discuss the three major mobile, telecommunications, and China Unicom operators and conducted administrative guidance on the telecommunications operators' compliance obligations in advertising management and demanded control of "harassment" from the source. problem.

The responsible person in charge of the Jiangsu Provincial Market Supervision Administration said that the issue of telephone sales disruption has become one of the strong public reflections. From the types of ads involved in sales promotion, insurance finance, credit card processing, training, and property sales training for the majority. From the sales promotion point of view, most of the sales calls were not approved by the counterparty before the call, and they were not approved or invited to advertise.

At the interview meeting, the Jiangsu Provincial Market Supervision Administration demanded that the three major operators conscientiously meet the statutory obligations of Jiangsu Province's marketing regulations and fully rectified the harassment in accordance with 13 departments of the Ministry of Industry and Information Technology and the Supreme International Law. "Special action requirements, establish a system for monitoring or handling complaints for telephone calls involving promotional measures, and removing, blocking, disconnecting, stopping, etc. for the use of information transfer, publishing of the platform for illegal publishing and the transmission of advertisements. Stop it.

In addition, the three major operators must upgrade their technical defense measures to strengthen management. Strengthen the build-up of harassment harassment technology, use cloud computing, large-scale data, and other technical means to improve the identification and interception functions of harassment, and strive to stop illegal advertising sales from the source. The three major players should actively cooperate with the surveillance and law enforcement and market surveillance departments to investigate and deal with illegal advertising cases and address consumer complaints and reports, give full attention to the benefits of operators, and collaborate in technical screening, solid evidence and telecommunications services shutdown. Combating "harassment in the phone" works together and effectively protects the legitimate rights and interests of consumers.

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