Thursday , November 26 2020

A beginner's guide to digital assistant design | Info



Perhaps you have explored the developers' documents online and watched some videos. But if you're new to the world of voice, what else can you do to speed up?

If You are thinking of designing a voice project for the first time, here are five tips on how to get started.


1. Get an assistant

It sounds obvious, but you have to invest in at least one of the major platforms. Google and Amazon have the biggest market share so consider downloading one of the Google or Amazon economic devices, such as Home Mini or Echo Dot.

Do you need an even cheaper alternative? Do not forget, most of you already have access to digital assistants through your phones, either on Android with Google Assistant or with Siri on iOS. It is also possible to download Google Assistant on iOS or you can check Alexa by downloading the app to iOS or Android.

Research suggests that people often talk first with an assistant after buying a smart speaker and then becoming more likely to look for more places to keep interacting with it as a smartphone. And keep in mind, some of these other devices have screens.

Google Home Max Review - Home Family of Devices



Google Home Max Review – Home Family of Devices. Photography: Samuel Gibbs for the Guardian

2. Listen to the basics

Nothing can replace practical experience to build up your understanding of how assistants can fit into your daily life. Test your assistant's core skills, such as listening to music or playing a podcast. Build a routine or a habit about your use.

Stumped to try? Check out this Edison Research to see what people are doing with these devices. Here are some common tasks people do:

  • Get a sports score or update.

  • Download the traffic.

  • Add an item to your make list.

  • Receive reminders.

  • Check the time (we know.)

Do not forget to take time to use the Google Home or Alexa companion apps. Make sure you set up standard vendors for things like music and news. Both programs have improved considerably over the years and can unlock richer and more nuanced features.

You start to begin to understand which digital assistants are good at and maybe even more important, where they are missing.


3. Explore third party actions and skills

After exploring the basics, it's time to try out what other people are doing for these platforms.

Explore third party "skills" (for Amazon Alexa) or "actions" (for Google Assistant) There is nothing to install, just use the necessary command to start the knowledge or action usually by saying "Hello Google, Talk to [THE NAME OF THE ACTION]. "

Here are some of our highlights:

When you are in an action, notice how you are created to feel involved in the experience and how the designer has structured key function. Is there a menu? Does the action start only? Is there music? What are the small design details that contribute to the overall user experience?

Google Home Hub Review - Smart Home Quickly Down



Google Home Hub Review – Smart Home Quickly Down. Photography: Samuel Gibbs for the Guardian


4. Find the easter egg

Detecting the characteristics of these devices is still a challenge for most. There are lots of less obvious things you can do with them.

We have tried trivia games like Fun Tricks. It will show you what is possible with the voice compilation feature to have multiple players in a scoring scenario. If you are musically inclined, try something like the "tune your guitar" feature. Give a classic game like Mad Libs or Tic-tac-toe a go. Or use the camera to get the assistant on your phone to identify dogs or plants.

These are just some of the hidden features found in the assistants. What others are out there? How would you like to find new ones? Are they useful or just a news?


5. Learn the lingo

Decoding the differences between "utterances", "intents" and "entities" can be tricky. It's a brand new dictionary of terms to talk about and enjoy. Learn them, use them and design them. With these common terms, you can develop user travel and work with your team to get the best out of designing your action.

Remember to use the right terminology for the right platform. Here's a rough chart between the different terms from Google and Amazon:

We hope it will help you get started designing for the world of digital assistants. There is a lot to bring, but you have to start somewhere.

For more insights, follow our weekly blog posts on our trip to Assistant Platform Design.


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